Business Etiquette in Brief – The Competitive Edge for Today’s Professional

There’s more to professional success than earning a degree, acquiring product knowledge, and wearing appropriate attire to the office. The do’s and don’ts of greetings and introductions, business conversation, mixing and mingling, business etiquette in correspondence, telephone courtesy, etc., play a vital role in how you are perceived by others. Ann Marie Sabath, business manners columnist and founder of At Ease Inc., a ten year old Cincinnati-based business protocol and etiquette training firm has put together a concise guide to assist you in overcoming the more than 200 “moments of hesitation” that we all encounter. In her book, BUSINESS ETIQUETTE IN BRIEF, you will learn:

How to Make A Positive and Powerful First Impression, The Most Commonly Asked Questions About Introductions, How To Make Small Talk, Fax Etiquette, Voice-Mail Etiquette, How “Phonogenic” You Really Are, Office Etiquette, The Mechanics of Table Manners, and Restaurant Etiquette, How Men and Women Should Interact As Colleagues, And much, and much more!!!

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“Should be used as an office guideline for business executives . . . The tips in this book are essential to creating the image and building the type of respect that is treasured by any individual in the business world”
John Daw, Regional Director of Sales and Marketing, Marriott Corporation
“Provides a foundation for any career . . . builds self-confidence and provides important information regarding one’s conduct in a business environment”
Richard E. Putt, Director, National Accounts, MCI Telecommunications Corporation
“Excellent! Salespeople – and everyone else in business – can benefit from this book”
Bob Persichetti, General Manager, Cargill Inc., Salt Division
“Practical, useful, and helpful”
Mary Kay Uleman, Manager, Training and Development, Bank One, Dayton, NA
“Informative, user-friendly, and extremely comprehensive. I would particularly recommend this to new graduates as they seek entry into the job market”
Sherree Wilson-Bradley Assistant Director of Career and Employment Services, Indiana University/Purdue University at Indianapolis